I love everything about my new iPhone 5...except for the phone part.
Back in July, when the company I work for announced that it would support iPhone and iPad connectivity to its enterprise mail server, I declared my intention to dump my BlackBerry device, depsite having been a long-time and loyal BlackBerry user, in favor of an iPhone. I checked with my service provider, Verizon, and found out that I could swap my BlackBerry Bold for a new iPhone without penalty as of the end of August.
Because a new iPhone model, the iPhone 5, was
scheduled to be introduced in September, I decided, having waited for five
years to get an iPhone, to wait just a bit longer before making the
switch. After all, I figured that the latest, greatest model of the iPhone would be an improvement over the previous model.
My iPhone 5 finally arrived via FedEx last week. I activated it, configured it, and am now using it. I’m using all kinds of neat apps, checking and updating Facebook, surfing the web, sending and receiving e-mails and instant messages. I’m taking pictures with it, doing FaceTime video chats with it. It’s so cool. The only tasks I can’t do are making and receiving phone calls.
Well, check that. I can make phone calls and I can receive phone calls. It’s just that most of the calls are dropping in mid-call. I also can’t seem to get my Bluetooth device to work consistently.
I’ve come to the conclusion that the iPhone 5 is not a very good cell phone. Wait, let me put it another way. It sucks as a cell phone.
My wife got an iPhone 4S in June and hers works just fine in our condo. But it’s a 3G device. Likewise, my BlackBerry was also a 3G device and it was great as a cell phone. I never had a dropped call. My iPhone 5 is a 4G LTE device, which, one would assume, should make it perform even better. But no, it doesn’t.
I placed a call to Verizon tech support to see if they could determine if it’s the Verizon 4G network that is the issue or if it’s the iPhone device itself. Maybe it’s simply that my condo is in a 4G dead zone. But then why would 3G work without a problem in my home office?
Maybe I got a lemon. Maybe the Foxconn worker over in China who put the device together was having a really tough day. After all, the iPhone 5 is “the most difficult device that Foxconn has ever assembled.”
I’m hoping that either Verizon or Apple can figure out what the problem is and get the phone to work like a cell phone ought to work. You know, like my BlackBerry cell phone worked: reliably...and with no dropped calls.
I never thought I’d hear myself say this, but I miss my
BlackBerry. At least the phone part of it.